Greg Lees

I design operations
for growing teams

Giving your team the clarity,
consistency, and a roadmap to scale

$3.3M+ in recurring revenue supported by operations built from scratch
3x Ops-supported
headcount growth
at a high-growth
tech startup
30 Days to build v1 of marketing operations at LJB from zero
"Greg is excellent at making progress and solving problems, even with uncertainty and unclear direction." Stacie H.  |  Director, Digital Transformation Center  |  UDRI

I don't wait for a playbook

When I join a team, I orient fast, find what's broken or missing, and start building, while keeping the people who have to live in these systems at the center of every decision.

Clarity First

Define success before building solutions.

Simplify Relentlessly

Great systems reduce effort, not add to it.

Design for Adoption

Tools only work when people actually use them.

Bias for Momentum

Progress beats perfection.

Built to Evolve

Systems should scale with the team, not constrain it.

Stay Lean

Don't spend money or add tools until you've outgrown what you have. Complexity is a cost.

I Build...

Operating Infrastructure

Most growing teams are running on improvised systems. I replace the duct tape with a foundation that actually holds.

Processes That Stick

I don't hand over a process doc and disappear. I design workflows people use, then make sure they do.

Teams That Execute

I align the people side with the systems side so nothing falls between roles and nothing has to be managed twice.

Strategy That Ships

Strategy without an operating plan is just a slide deck. I build the bridge between the two.

Work That Shipped

AI-Assisted HubSpot Landing Page

HubSpot's native landing page builder puts a ceiling on what your brand can look like. Fixed layouts, limited flexibility, and a finished product that rarely matches what marketing actually envisioned. Building the page with AI instead of the native tool removed that ceiling and gave the team something cleaner, more polished, and fully on-brand. I used Claude to design and iterate, then Claude Code to finalize and produce clean HTML, published directly in HubSpot via Design Manager.

AI-Assisted HubSpot Landing Page

A fully custom landing page hosted in HubSpot, without a developer, without a third-party page builder, and without compromising on design.

GTM Operations Infrastructure

LJB formed a new GTM team that grew to 14 people and no operational foundation. Leads came in and disappeared. There was no shared definition of a qualified lead, no routing, no reporting, and no way to know what happened after a handoff. I built the whole system that included lifecycle stages, MQL criteria, contact management, segmentation, automated workflows, and real-time reporting in HubSpot.

GTM Operations Infrastructure

A fully systematized GTM function built from zero, giving a 14-person team the operational foundation to execute without the administrative overhead.

Partnership Operations from 0-to-1

The Dayton Dragons were managing $3.3M in annual partnership revenue the way a lot of teams manage things when they're moving fast, across inboxes, individual memory, and spreadsheets nobody else could follow. With 60+ accounts and cross-functional execution involved, there was no single place where any of it lived. Activation workflows didn't exist and delivery was held together by different individuals. I built the infrastructure from scratch to develop centralized systems, delivery workflows, partner communications, and the engine to run it all.

Partnership tracking spreadsheet

A partnerships operation built from nothing that became the operational backbone for one of Minor League Baseball's best-attended franchises.

Certifications

Notion

Notion

Essentials Certification
Workflows Certification
Advanced Certification

Make

Make

Foundation Certification

HubSpot

HubSpot

Marketing Hub Certification
Sales Hub Certification
Revenue Operations Certification

What People Say

Why Your Team Needs a Generalist

Most early-stage teams don't have an operations problem. They have a "no one owns this" problem.

Specialists deepen expertise. Generalists create the connective tissue between it.

Let's talk.

If your team is growing faster than your systems and you're ready to fix that, I'd like to hear about it.